News and Industry Insiders
OUr Blog
The ISCONY blog is dedicated to producing and sharing information that makes being a repair shop and collision facility owner, manager, technician or supplier in Central New York financially prosperous. Your association focuses on producing industry-related content that you need to make your business and your job easier. YOUR associations here for you to support you and your business.
Business Management
HOW ELECTRIC TRUCKS COULD CHANGE SERVICE SHOP OPERATIONS
HOW ELECTRIC TRUCKS COULD CHANGE SERVICE SHOP OPERATIONS Jason Morgan Oct 13, 2021 Electric trucks are coming and reduced maintenance is potentially coming along with them, but that doesn’t mean that truck service is going to change overnight. There will be...
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Four Reasons To Use Smart Truck Technology
Four Reasons To Use Smart Truck Technology Beto Dantas Aug 31, 2021 As truck telematics continues to evolve, it is important to stay ahead of the curve on intelligence and data science. Only smart technology can provide the actionable intelligence that will help...
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Hire the person, not the resume
Hire the person, not the resume Jay Goninen July 26, 2021 Hiring someone based on their resume can lead your gut intuition in the wrong direction. Have you ever hired somebody based solely on their resume? What I mean by this is not that you hired them sight unseen,...
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Top 3 challenges women face in the auto tech industry
Top 3 challenges women face in the auto tech industry Oct. 15, 2021 While there are great rewards for women in an auto tech career—working with your hands, building something from scratch, the opportunity to be an entrepreneur—there are also challenges. While there...
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Are You Being Led By A Charismatic Leader
Are You Being Led By A Charismatic Leader, or a Narcissist? Robert Glazer October 12, 2021 Here's How To Tell The Difference: Unless you have sworn off television, you’ve likely heard of the extremely popular Apple TV comedy series, Ted Lasso. The show features the...
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11 Tips For Moms To Avoid Burnout|
11 Tips For Moms To Avoid Burnout| Jacob Morgan October 12, 2021 As a mom, it’s easy to feel overwhelmed with your many responsibilities. You’re in charge of not only your kids, but also your career, life, and personal goals. And that becomes even more difficult...
read moreGuest Articles
HOW ELECTRIC TRUCKS COULD CHANGE SERVICE SHOP OPERATIONS
HOW ELECTRIC TRUCKS COULD CHANGE SERVICE SHOP OPERATIONS Jason Morgan Oct 13, 2021 Electric trucks are coming and reduced maintenance is potentially coming along with them, but that doesn’t mean that truck service is going to change overnight. There will be...
read more
Four Reasons To Use Smart Truck Technology
Four Reasons To Use Smart Truck Technology Beto Dantas Aug 31, 2021 As truck telematics continues to evolve, it is important to stay ahead of the curve on intelligence and data science. Only smart technology can provide the actionable intelligence that will help...
read more
Hire the person, not the resume
Hire the person, not the resume Jay Goninen July 26, 2021 Hiring someone based on their resume can lead your gut intuition in the wrong direction. Have you ever hired somebody based solely on their resume? What I mean by this is not that you hired them sight unseen,...
read more
Are You Being Led By A Charismatic Leader
Are You Being Led By A Charismatic Leader, or a Narcissist? Robert Glazer October 12, 2021 Here's How To Tell The Difference: Unless you have sworn off television, you’ve likely heard of the extremely popular Apple TV comedy series, Ted Lasso. The show features the...
read more
11 Tips For Moms To Avoid Burnout|
11 Tips For Moms To Avoid Burnout| Jacob Morgan October 12, 2021 As a mom, it’s easy to feel overwhelmed with your many responsibilities. You’re in charge of not only your kids, but also your career, life, and personal goals. And that becomes even more difficult...
read more
3 Ways to Avoid Attention Hijackers
3 Ways to Avoid Attention Hijackers Mark Green October 12, 2021 Have you ever experienced this? A friend mentions their intention to buy a certain type of car and then – suddenly – you see that specific car everywhere. This isn’t magic, but a matter of attention, and...
read moreLegal
Calibrations In-House or Subletting?
Calibrations In-House or Subletting? How to Decide Gabriel Morley Aug. 17, 2021 No matter where a vehicle is calibrated, it must be done correctly. Get help deciding if you should perform this work in-house or rely on a third party. One of the issues I’ve encountered...
read more
TOOLBOX TALK?
WHAT IS A TOOLBOX TALK? Weeklysafety.com 8/26/21 What is a toolbox talk? A toolbox talk is a casual team safety meeting that can be held at anytime, anywhere, with any team or crew to discuss a specific safety hazard and safe work practices. Who leads the toolbox...
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Class Action Alleges Airbags, Seatbelts
‘45 Milliseconds’: Class Action Alleges Airbags, Seatbelts in GM Trucks and SUVs May Fail Due to Calibration Defect by Corrado Rizzi A proposed class action alleges scores of trucks and SUVs made and sold by General Motors after 2009 suffer from a defect that can...
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WORKPLACE BULLYING AND VIOLENCE
WORKPLACE BULLYING AND VIOLENCE ARE A HEALTH AND SAFETY ISSUE Every year, approximately 2 million people in the US are victims of workplace violence resulting in nearly 1,000 deaths occurring annually. Workplace violence covers a broad range of unacceptable behavior...
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EV Adoption IS Happening…
EV adoption is happening...in an unexpected place Guy Schueller June 29, 2021 The auto industry is on the verge of a transformation that will change the way we interact with cars. In the last year alone, we’ve seen a wave of automakers – from Ford to GM to VW and...
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Biden To Set Non-binding Target For EVs
Biden to set nonbinding target for 50% EVs by 2030; industry backs goal WASHINGTON -- U.S. President Joe Biden plans to sign an executive order on Thursday setting a target to make half of all new vehicles sold in 2030 zero-emissions vehicles and propose new vehicle...
read moreTechnology
HIRE VETERANS & OPEN YOUR MINDS & your futures
Step Up Your Diversity and Inclusion September 16, 2021 Did you know that racially and ethnically diverse companies are 35% more likely to perform better? Companies and organizations of all sizes recognize this and are working hard to ramp up their diversity and...
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Manual Impact Driver – you gotta see this!
How a Manual Impact Driver Can Make Your Day By Summit Racing Equipment Sep 27, 2021 Sponsored by Summit Racing Equipment We’ve all had screws and other fasteners that just refuse to budge. Years of corrosion, heat cycling, and gunk buildup due to weather exposure...
read more
SCANNING & RECALIBRATION – ?Market Rates?
Mitch Becker January 10, 2020 When it comes to the pricing of scanning and recalibration, we need to make sure we’re all talking the same language. We’ve all been there. There’s a damaged vehicle sitting in our lot. Ask three people how they would repair the damage...
read more
Ask the Expert:
Changing Customer Communications Marcus Mackell Communicating with customers has never been easier – or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Marcus Mackell,...
read more
Calibrations In-House or Subletting?
Calibrations In-House or Subletting? How to Decide Gabriel Morley Aug. 17, 2021 No matter where a vehicle is calibrated, it must be done correctly. Get help deciding if you should perform this work in-house or rely on a third party. One of the issues I’ve encountered...
read more
TOOLBOX TALK?
WHAT IS A TOOLBOX TALK? Weeklysafety.com 8/26/21 What is a toolbox talk? A toolbox talk is a casual team safety meeting that can be held at anytime, anywhere, with any team or crew to discuss a specific safety hazard and safe work practices. Who leads the toolbox...
read moreDirector's Corner
California Kills the Lawn and Garden Industry
CLIMATE CHANGE / THOMAS GALLATIN / OCTOBER 14, 2021 California Kills the Lawn and Garden Industry Governor Gavin Newsom signed a law banning the sale of off-road gas-powered engines. So goes California, So goes all the "other" bull states California Democrat Governor...
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Use these 5 steps to help locate new employees
Use these 5 steps to help locate new employees Tim Sramcik Sept. 1, 2021 Print ads, responding to inquiries may assist in your search. Across the nation, businesses are dealing with a phenomenon many once thought impossible. There are a large number of open...
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Calming employees when selling your repair business
Calming employees concerns about their future when selling your collision repair business Mike LeVasseur Oct. 2, 2021 A business owner can easily relieve a lot of the anxiety employees might have about a sale by presenting it in the right light. When I’m working with...
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Joe Biden Chant
About That ‘Hostile’ Joe Biden Chant MARK ALEXANDER / OCTOBER 6, 2021 However offensive, this viral expression of discontent has significant implications. If you missed it, you’re not a college sports fan — or maybe you’re a quick draw with the TV remote mute button....
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The Great National Divorce?
The Great National Divorce? BRIAN MARK WEBER / OCTOBER 8, 2021 Americans are seemingly more polarized than ever, leading to more talk of secession. A lasting relationship takes two. Both parties need to be willing to compromise, to put aside their own agendas for the...
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Firing a Customer
A Process of Firing a Customer Paul Hodowanic October 7, 2021 ORDER REPRINTS KEYWORDS CUSTOMER RELATIONS CUSTOMER SERVICE FIRING KEITH WOLFF KEITH'S CAR CARE SHOP STATS: Keith's Car Care Location: Oswego, Ill. Owner: Keith and Diana Wolff Staff Size: 9 Shop...
read moreCustomer Services & Sales
HIRE VETERANS & OPEN YOUR MINDS & your futures
Step Up Your Diversity and Inclusion September 16, 2021 Did you know that racially and ethnically diverse companies are 35% more likely to perform better? Companies and organizations of all sizes recognize this and are working hard to ramp up their diversity and...
read more
Manual Impact Driver – you gotta see this!
How a Manual Impact Driver Can Make Your Day By Summit Racing Equipment Sep 27, 2021 Sponsored by Summit Racing Equipment We’ve all had screws and other fasteners that just refuse to budge. Years of corrosion, heat cycling, and gunk buildup due to weather exposure...
read more
SCANNING & RECALIBRATION – ?Market Rates?
Mitch Becker January 10, 2020 When it comes to the pricing of scanning and recalibration, we need to make sure we’re all talking the same language. We’ve all been there. There’s a damaged vehicle sitting in our lot. Ask three people how they would repair the damage...
read more
Ask the Expert:
Changing Customer Communications Marcus Mackell Communicating with customers has never been easier – or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Marcus Mackell,...
read more
How does heat stress impact auto technicians?
How does heat stress impact auto technicians? Shane Smith June 10, 2021 As temperatures climb outside, they can get even hotter inside. Sometimes a garage can be as much as 20 degrees hotter than the outside air. The lack of a cooling solution can have serious...
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Calibrations In-House or Subletting?
Calibrations In-House or Subletting? How to Decide Gabriel Morley Aug. 17, 2021 No matter where a vehicle is calibrated, it must be done correctly. Get help deciding if you should perform this work in-house or rely on a third party. One of the issues I’ve encountered...
read moreNew York State
California Kills the Lawn and Garden Industry
CLIMATE CHANGE / THOMAS GALLATIN / OCTOBER 14, 2021 California Kills the Lawn and Garden Industry Governor Gavin Newsom signed a law banning the sale of off-road gas-powered engines. So goes California, So goes all the "other" bull states California Democrat Governor...
read more
HIRE VETERANS & OPEN YOUR MINDS & your futures
Step Up Your Diversity and Inclusion September 16, 2021 Did you know that racially and ethnically diverse companies are 35% more likely to perform better? Companies and organizations of all sizes recognize this and are working hard to ramp up their diversity and...
read more
Manual Impact Driver – you gotta see this!
How a Manual Impact Driver Can Make Your Day By Summit Racing Equipment Sep 27, 2021 Sponsored by Summit Racing Equipment We’ve all had screws and other fasteners that just refuse to budge. Years of corrosion, heat cycling, and gunk buildup due to weather exposure...
read more
SCANNING & RECALIBRATION – ?Market Rates?
Mitch Becker January 10, 2020 When it comes to the pricing of scanning and recalibration, we need to make sure we’re all talking the same language. We’ve all been there. There’s a damaged vehicle sitting in our lot. Ask three people how they would repair the damage...
read more
Ask the Expert:
Changing Customer Communications Marcus Mackell Communicating with customers has never been easier – or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Marcus Mackell,...
read more
Calibrations In-House or Subletting?
Calibrations In-House or Subletting? How to Decide Gabriel Morley Aug. 17, 2021 No matter where a vehicle is calibrated, it must be done correctly. Get help deciding if you should perform this work in-house or rely on a third party. One of the issues I’ve encountered...
read more